What CAD actually does, and what it does not
Dispatch, unit recommendation, status tracking and the interfaces that hang off it — and why the answer to most integration questions is 'that depends on your CAD vendor'.
Foundational technology education
Fire Tech 101
Plain-language explanations of the systems already running in most departments, and the vocabulary you need to hold your own in a vendor meeting.
In this track
Records management and the move to NERIS
What is changing, what your vendor should already be doing about it, and what your department has to do regardless of vendor.
Radio, FirstNet and broadband: what is different
Where each one is the right tool, and why 'we have FirstNet' does not answer an interoperability question.
API, interface, integration: what vendors mean
The words that appear in every sales conversation, what they commit a vendor to, and the questions that reveal whether an integration actually exists.
None of this is published yet
This outline is public so it can be argued with before it is written. If something here is wrong, missing, or in the wrong order for how a department actually works, that is worth knowing now.
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