Learning Lab
Learn before you buy
Most fire service technology projects do not fail on the technology. They fail on the assessment that was never done, the rollout that assumed one shift, or the contract that made leaving impossible.
Four tracks
Foundational technology education
Fire Tech 101
Plain-language explanations of the systems already running in most departments, and the vocabulary you need to hold your own in a vendor meeting.
- What CAD actually does, and what it does not
- Records management and the move to NERIS
- Radio, FirstNet and broadband: what is different
- +1 more
Assess, procure, implement, and make it stick
Technology leadership
The management work around a technology purchase, which is where most fire service technology projects actually fail. None of this is about the product.
- Running a technology needs assessment
- Building a three-year technology roadmap
- Procurement without getting locked in
- +3 more
Data literacy, analytics, and AI without the hype
Data and AI
How to read your own data, what analytics can and cannot tell you, and where AI genuinely helps an operational organization.
- Reading your own incident data
- Dashboards people actually open
- AI for the fire service: what it is good at
- +1 more
What a department can now build without a software team
Build it yourself
AI-assisted development has genuinely changed what a technically-minded officer can build in a week. This track covers what is realistic, what is not, and how to avoid building something nobody can maintain after you retire.
- Should you build it yourself?
- Building internal tools with AI assistance
- Connecting the systems you already have
- +1 more
Nothing here is written yet
The tracks and outlines above are the plan, published openly so you can tell us what is missing before it is written. Pieces marked Premium or Workshop will be paid; everything else will be free and stay free.
If one of these would be useful sooner rather than later, say so through the problem search — it is the same inbox.
Tell us what you need