We are running an emergency operations center on phone calls, whiteboards and spreadsheets

The picture in the EOC, the picture in the field and the picture at the partner agency drift apart within hours, and reconciling them consumes the staff who should be making decisions.

Technology approaches

EOC management software

Incident action plans, situation reports, task assignment and the log, in one place.

Before you buy

  • Ask to see it run a multi-day exercise with a partner agency, not a demonstration incident.
  • Find out what happens when connectivity drops for an hour and comes back.
  • A system only your agency can read is a coordination problem wearing the costume of a solution.

Shared operating picture

One map and one status board that partner agencies can see without buying your software.

Virtual and distributed EOC

Running the room when there is no room, or nobody can get to it.

Plans and annexes

Emergency operations plans kept current and reachable by whoever is on duty.

Companies working in this area

Listed alphabetically, not ranked. Everything below is reported by the company itself. Being listed is free and is not a recommendation — use the questions above when you talk to any of them.

All companies
  • 3AM Innovations Inc.

    Buffalo, NY

    FLORIAN

    Real-time personnel and resource accountability on a dynamic 3D incident map.

    Vendor reported

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  • Active911

    Philomath, OR

    ActiveAlert

    ActiveAlert sends emergency alerts to responders and supports mapping, response status, and coordination.

    Vendor reported

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  • Adashi Systems

    Adashi FirstResponse MDT

    Adashi FirstResponse MDT gives responders mobile access to incident information for response and scene management.

    Vendor reported

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  • AlertMedia

    Austin, TX

    AlertMedia Emergency Communication

    Multichannel emergency-communication platform for sending, managing, and confirming critical notifications.

    Vendor reported

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  • Axon

    Axon Air

    Axon Air provides drone-as-first-responder hardware, software, live video, and regulatory support for public safety agencies.

    Vendor reported

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  • Bryx

    Rochester, NY

    Bryx 911

    Bryx 911 sends CAD-linked job alerts, routing, hydrant data, responder locations, and team messages to mobile responders.

    Vendor reported

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  • Buffalo Computer Graphics

    Blasdell, NY

    DisasterLAN (DLAN)

    Web-based all-hazards incident-management platform providing a common operating picture, GIS, resource tracking, workflows, and ICS documentation.

    Vendor reported

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  • Caliber Public Safety

    Caliber CAD NG

    Caliber CAD NG helps 911 centers manage dispatch, mapping, AVL, CAD-to-CAD sharing, notifications, and public safety integrations.

    Vendor reported

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  • CrisisGo

    Mountain View, CA

    CrisisGo Unified Safety Platform

    Connected safety platform combining emergency plans, alerts, maps, accountability, response workflows, and interagency information sharing.

    Vendor reported

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  • D4H

    Dublin

    D4H Incident Management

    Configurable incident-management platform combining maps, status boards, forms, tasks, logs, plans, and responder coordination.

    Vendor reported

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  • Darkhorse Emergency

    Edmonton, Ontario

    Darkhorse Response and Darkhorse Risk

    Darkhorse Response Turns incident and response data into insights chiefs use to make faster, more confident decisions. Darkhorse Risk Maps community fire risk using local and national data, revealing hotspots to act on with evidence.

    Vendor reported

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  • Deccan International

    Deccan Software Suite

    Deccan helps fire and EMS leaders analyze deployment, coverage, move-ups, run cards, and emergency response planning.

    Vendor reported

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  • DroneControl

    Geneva

    DroneControl Software Ecosystem

    A secure drone operations platform for fire and emergency services, combining flight operations, live video, incident collaboration, automated flight logs, media management, pilot management and fleet compliance.

    Vendor reported

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  • DroneSense

    DroneSense Platform

    DroneSense helps public safety agencies fly, manage, map, stream, and collaborate around drone operations.

    Vendor reported

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  • eDispatches

    eDispatches detects dispatches and sends alerts to responders through mobile app, text message, or phone call.

    Vendor reported

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  • EmberSat

    Flagstaff, Arizona

    EmberSat continuously analyzes public satellite imagery to identify likely wildfire ignitions, prioritize them, and deliver operational alerts and mapped intelligence to dispatchers across large, remote areas.

    Vendor reported

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  • Everbridge

    Vienna, VA

    Everbridge Mass Notification

    Multichannel emergency-notification platform for rapidly sending targeted alerts and collecting responses during critical events.

    Vendor reported

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  • Fire Ground Sim

    Virginia Beach, Virginia

    Incident command simulations and training using users own pictures and 3D maps of their locality.

    Vendor reported

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  • Flock Safety

    Atlanta, GA

    Flock DFR

    Flock DFR is a drone-as-first-responder system that launches drones to provide live incident video and scene awareness.

    Vendor reported

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  • FlowMSP

    FlowMSP helps fire departments create and access digital pre-incident plans.

    Vendor reported

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  • Fotokite

    Boulder, CO

    Fotokite Sigma

    Fotokite Sigma is a tethered UAS that provides fire and public safety teams with live aerial situational awareness.

    Vendor reported

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  • Genasys Inc.

    San Diego, CA

    Genasys Protect

    Zone-based public-warning and emergency-coordination platform for targeted alerts, evacuation information, and interagency situational awareness.

    Vendor reported

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  • GeoComm

    St. Cloud, MN

    GeoComm Indoor Safety

    GeoComm Indoor Safety gives fire departments interactive, public-safety-grade indoor maps with searchable rooms, entrances, fire protection systems, and hazards—helping crews preplan, navigate complex buildings, coordinate response, and make faster, safer decisions.

    Vendor reported

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  • Hexagon

    Hexagon Public Safety Solutions

    Hexagon helps EMS and public safety agencies manage dispatch, incident response, pre-planning, collaboration, and operational reporting.

    Vendor reported

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  • Hotwash

    Cambridge, MA

    After-action review platform to capture lessons for the next generation.

    Vendor reported

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  • IamResponding

    Dewitt, NY

    IamResponding helps agencies notify responders, track who is responding, view incident information, and coordinate field activity.

    Vendor reported

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  • Intterra

    AwareUS

    AwareUS is America’s authoritative emergency information network, powering native mobile apps such as AwareCA with free, agency-led updates for your community.

    Vendor reported

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  • Juvare

    Dunwoody, GA

    WebEOC Nexus

    Cloud-based EOC and incident-management platform for maintaining a common operating picture across agencies and partners.

    Vendor reported

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  • Motorola Solutions

    Command Center CAD Solutions

    Motorola Solutions provides CAD systems that help dispatchers process calls, identify units, and send incident data to fire and EMS responders.

    Vendor reported

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  • Neutron Edge

    Los Altos, CA

    AI Co-Pilot Routing Software

    Intelligent in-vehicle routing for crews to avoid delays and safety risks while on-route to incidents.

    Vendor reported

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  • OroraTech

    OroraTech Wildfire Solution

    OroraTech uses satellite data, thermal sensors, AI, alerts, maps, and analytics to detect and monitor wildfires.

    Vendor reported

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  • Pano AI

    San Francisco, CA

    Pano Rapid Detect

    Pano Rapid Detect monitors for wildfire smoke and sends verified incident intelligence to response partners.

    Vendor reported

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  • Perimeter

    Berkeley, CA

    Perimeter Platform

    Real-time evacuation and incident-mapping platform connecting emergency managers, responders, partner agencies, and the public.

    Vendor reported

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  • PowerDMS

    PowerDMS Policy

    PowerDMS Policy helps fire and EMS agencies manage policies, SOPs, acknowledgments, version control, and defensible records.

    Vendor reported

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  • Pulsara

    Bozeman, MT

    Pulsara connects EMS, hospitals, public health, and emergency management teams through secure patient and incident communication channels.

    Vendor reported

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  • RapidSOS

    RapidSOS Unite

    RapidSOS Unite gives emergency services access to connected safety data for dispatch and field response.

    Vendor reported

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  • Skydio

    San Mateo, CA

    Skydio Solution for Fire Service

    Skydio provides drones and software for fire service drone-as-first-responder, incident intelligence, thermal imaging, and mapping.

    Vendor reported

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  • Southern Software

    Southern Pines, NC

    Southern Software Public Safety Suite

    Southern Software provides CAD, mapping, mobile data, RMS, analytics, and public safety operations tools.

    Vendor reported

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  • StreetWise

    StreetWise CADlink Tablet MDT/MDC

    StreetWise CADlink gives fire and EMS apparatus a tablet or laptop MDT with dispatch, mapping, AVL, and pre-plan information.

    Vendor reported

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  • Tablet Command

    Walnut Creek, CA

    Tablet Command helps incident commanders manage units, assignments, maps, accountability, and incident activity from mobile devices.

    Vendor reported

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  • Veoci

    New Haven, CT

    Veoci Emergency Management

    No-code emergency-management platform for EOC coordination, plans, notifications, workflows, resource tracking, mapping, and after-action reporting.

    Vendor reported

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  • Versaterm

    Versaterm CAD

    Versaterm CAD helps public safety agencies manage call intake, dispatch, AVL, mobile field updates, and records-connected workflows.

    Vendor reported

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  • Vocality

    Ashburn, VI

    Vocality RoIP GAteway

    The Vocality RoIP is a Radio over IP gateway provides interoperability between disparate radio devices, dispatch solutions, Push-To-Talk over Cellular and other IP technologies.

    Vendor reported

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