We cannot track resource requests and mutual aid at scale

Requests are made by phone and remembered by the person who made them, so nobody can say what was ordered, what arrived, what it is doing now, or what it has cost.

Technology approaches

Resource ordering and tracking

A request with a number against it, from the moment it is made to the moment it goes home.

Before you buy

  • The value is in the numbering and the audit trail, not the interface.
  • Ask how it handles a resource ordered by one agency and paid for by another.

Credentialing and check-in

Who arrived, what they are qualified to do, and whether they have left.

Incident cost capture

Hours, equipment and consumables recorded as they happen, rather than reconstructed later.

Logistics and supply

What is on hand, what is committed, and what is on its way.

Companies working in this area

Listed alphabetically, not ranked. Everything below is reported by the company itself. Being listed is free and is not a recommendation — use the questions above when you talk to any of them.

All companies
  • 3AM Innovations Inc.

    Buffalo, NY

    FLORIAN

    Real-time personnel and resource accountability on a dynamic 3D incident map.

    Vendor reported

    Visit website →
  • AlertMedia

    Austin, TX

    AlertMedia Emergency Communication

    Multichannel emergency-communication platform for sending, managing, and confirming critical notifications.

    Vendor reported

    Visit website →
  • Axon

    Axon Air

    Axon Air provides drone-as-first-responder hardware, software, live video, and regulatory support for public safety agencies.

    Vendor reported

    Visit website →
  • Buffalo Computer Graphics

    Blasdell, NY

    DisasterLAN (DLAN)

    Web-based all-hazards incident-management platform providing a common operating picture, GIS, resource tracking, workflows, and ICS documentation.

    Vendor reported

    Visit website →
  • CrisisGo

    Mountain View, CA

    CrisisGo Unified Safety Platform

    Connected safety platform combining emergency plans, alerts, maps, accountability, response workflows, and interagency information sharing.

    Vendor reported

    Visit website →
  • D4H

    Dublin

    D4H Incident Management

    Configurable incident-management platform combining maps, status boards, forms, tasks, logs, plans, and responder coordination.

    Vendor reported

    Visit website →
  • Everbridge

    Vienna, VA

    Everbridge Mass Notification

    Multichannel emergency-notification platform for rapidly sending targeted alerts and collecting responses during critical events.

    Vendor reported

    Visit website →
  • Genasys Inc.

    San Diego, CA

    Genasys Protect

    Zone-based public-warning and emergency-coordination platform for targeted alerts, evacuation information, and interagency situational awareness.

    Vendor reported

    Visit website →
  • Hexagon

    Hexagon Public Safety Solutions

    Hexagon helps EMS and public safety agencies manage dispatch, incident response, pre-planning, collaboration, and operational reporting.

    Vendor reported

    Visit website →
  • Juvare

    Dunwoody, GA

    WebEOC Nexus

    Cloud-based EOC and incident-management platform for maintaining a common operating picture across agencies and partners.

    Vendor reported

    Visit website →
  • Motorola Solutions

    Command Center CAD Solutions

    Motorola Solutions provides CAD systems that help dispatchers process calls, identify units, and send incident data to fire and EMS responders.

    Vendor reported

    Visit website →
  • Perimeter

    Berkeley, CA

    Perimeter Platform

    Real-time evacuation and incident-mapping platform connecting emergency managers, responders, partner agencies, and the public.

    Vendor reported

    Visit website →
  • PowerDMS

    PowerDMS Policy

    PowerDMS Policy helps fire and EMS agencies manage policies, SOPs, acknowledgments, version control, and defensible records.

    Vendor reported

    Visit website →
  • Pulsara

    Bozeman, MT

    Pulsara connects EMS, hospitals, public health, and emergency management teams through secure patient and incident communication channels.

    Vendor reported

    Visit website →
  • RapidSOS

    RapidSOS Unite

    RapidSOS Unite gives emergency services access to connected safety data for dispatch and field response.

    Vendor reported

    Visit website →
  • Stationwise

    San Francisco, California

    Stationwise is a drag-and-drop staffing and scheduling platform purpose-built for fire departments, automating hiring, timekeeping, and payroll so battalion chiefs spend less time on rosters and more time leading crews.

    Vendor reported

    Visit website →
  • Tablet Command

    Walnut Creek, CA

    Tablet Command helps incident commanders manage units, assignments, maps, accountability, and incident activity from mobile devices.

    Vendor reported

    Visit website →
  • Veoci

    New Haven, CT

    Veoci Emergency Management

    No-code emergency-management platform for EOC coordination, plans, notifications, workflows, resource tracking, mapping, and after-action reporting.

    Vendor reported

    Visit website →

Something here wrong or out of date? Report inaccurate information · Add a company