APIs
A documented way for two systems to exchange information without a person in the middle.
Our data is trapped in separate systems
CAD knows one part of the incident. RMS knows another. ePCR contains patient care. GIS knows location. Staffing systems know who was available. Useful analysis often requires connecting information that was never designed to work together.
Technology approaches
Data warehouses
One place the reporting reads from, rather than five systems queried separately.
Integration platforms
Middleware that moves and reshapes data between systems that do not speak to each other.
Shared identifiers
The same incident recognisable across CAD, RMS and ePCR, which is what makes linkage possible at all.
NERIS and NEMSIS interoperability
Building on the national standards rather than a private schema only your vendor understands.
Automated data pipelines
Movement that runs on a schedule and reports its own failures, not a monthly export somebody remembers to do.
Companies working in this area
Listed alphabetically, not ranked. Everything below is reported by the company itself. Being listed is free and is not a recommendation — use the questions above when you talk to any of them.
Active911
ActiveAlert
ActiveAlert sends emergency alerts to responders and supports mapping, response status, and coordination.
Visit website →Adashi Systems
Adashi FirstResponse MDT
Adashi FirstResponse MDT gives responders mobile access to incident information for response and scene management.
Visit website →AngelTrack
AngelTrack is a cloud-based EMS and fire operations platform covering CAD, ePCR, fire RMS, billing, fleet, scheduling, and reporting.
Visit website →APX Data
APX Fire RMS
APX Fire RMS helps fire departments manage pre-plans, inspections, incident reporting, response maps, hydrants, checklists, inventory, and NERIS documentation.
Visit website →ASTRAL8, Inc.
Astral8
ASTRAL8 gives fire departments one platform for everything from staffing, training, inspections, checklists, apparatus, equipment and inventory to risk and hazard intelligence, connecting CAD, drones, body cameras and other systems before, during and after incidents.
Visit website →BRYCER
The Compliance Engine
The Compliance Engine helps fire departments and AHJs manage inspection, testing, and maintenance compliance for fire and life safety systems.
Visit website →Bryx
Bryx 911
Bryx 911 sends CAD-linked job alerts, routing, hydrant data, responder locations, and team messages to mobile responders.
Visit website →Caliber Public Safety
Caliber CAD NG
Caliber CAD NG helps 911 centers manage dispatch, mapping, AVL, CAD-to-CAD sharing, notifications, and public safety integrations.
Visit website →CentralSquare Technologies
CentralSquare One
CentralSquare One connects public safety systems and incident information across dispatch, field response, records, and other workflows.
Visit website →Darkhorse Emergency
Darkhorse Response and Darkhorse Risk
Darkhorse Response Turns incident and response data into insights chiefs use to make faster, more confident decisions. Darkhorse Risk Maps community fire risk using local and national data, revealing hotspots to act on with evidence.
Visit website →Deccan International
Deccan Software Suite
Deccan helps fire and EMS leaders analyze deployment, coverage, move-ups, run cards, and emergency response planning.
Visit website →Digitech
Ambulance Commander
Ambulance Commander provides an efficient interface for data, reporting, and analytics related to all EMS revenue.
Visit website →eDispatches
eDispatches detects dispatches and sends alerts to responders through mobile app, text message, or phone call.
Visit website →EmberSat
EmberSat continuously analyzes public satellite imagery to identify likely wildfire ignitions, prioritize them, and deliver operational alerts and mapped intelligence to dispatchers across large, remote areas.
Visit website →EPR Systems
Fireworks
Fireworks helps fire and EMS agencies manage incident reporting, ePCR, prevention, training, assets, reporting, and analytics.
Visit website →ESO
ESO Fire RMS
ESO Fire RMS helps fire departments manage incident reporting, inspections, personnel, assets, checklists, hydrants, and NERIS submission.
Visit website →Fire Aside
Fire Aside helps fire agencies manage wildfire mitigation programs and community resilience work.
Visit website →FirePrograms
FirePrograms Records Management Software
FirePrograms helps fire departments manage incident reporting, NERIS records, scheduling, hydrants, maintenance, and operational data.
Visit website →First Arriving
First Arriving Platform
First Arriving displays critical agency information from connected systems on dashboards, station screens, web, mobile, and tablets.
Visit website →First Due
First Due Platform
First Due gives fire and EMS agencies one platform for records, response, prevention, staffing, assets, and field operations.
Visit website →FirstWatch
FirstWatch turns CAD, RMS, ePCR, ProQA, and hospital data into real-time dashboards, triggers, and alerts.
Visit website →GeoComm
GeoComm Indoor Safety
GeoComm Indoor Safety gives fire departments interactive, public-safety-grade indoor maps with searchable rooms, entrances, fire protection systems, and hazards—helping crews preplan, navigate complex buildings, coordinate response, and make faster, safer decisions.
Visit website →Hexagon
Hexagon Public Safety Solutions
Hexagon helps EMS and public safety agencies manage dispatch, incident response, pre-planning, collaboration, and operational reporting.
Visit website →Hotwash
After-action review platform to capture lessons for the next generation.
Visit website →IamResponding
IamResponding helps agencies notify responders, track who is responding, view incident information, and coordinate field activity.
Visit website →InTime
InTime helps public safety agencies manage schedules, overtime, leave, events, reporting, integrations, and timekeeping.
Visit website →Intterra
AwareUS
AwareUS is America’s authoritative emergency information network, powering native mobile apps such as AwareCA with free, agency-led updates for your community.
Visit website →Julota
Julota MIH-CP Platform
Cloud-based community-paramedicine platform connecting EMS, healthcare, behavioral health, and community-service data and workflows.
Visit website →Juvare
WebEOC Nexus
Cloud-based EOC and incident-management platform for maintaining a common operating picture across agencies and partners.
Visit website →Locution Systems
Locution Fire Station Alerting
Locution automates fire station alerting with audio, visual, zoning, mobile, and automated voice dispatch features.
Visit website →Mark43
Mark43 CAD
Mark43 CAD helps agencies manage call intake, dispatch, unit coordination, response plans, and field work across law, fire, and EMS.
Visit website →Motorola Solutions
Command Center CAD Solutions
Motorola Solutions provides CAD systems that help dispatchers process calls, identify units, and send incident data to fire and EMS responders.
Visit website →Neutron Edge
AI Co-Pilot Routing Software
Intelligent in-vehicle routing for crews to avoid delays and safety risks while on-route to incidents.
Visit website →OroraTech
OroraTech Wildfire Solution
OroraTech uses satellite data, thermal sensors, AI, alerts, maps, and analytics to detect and monitor wildfires.
Visit website →ProPhoenix
Phoenix Public Safety Software Suite
Phoenix provides CAD, mobile, fire RMS, citizen services, and related public safety software for fire and EMS agencies.
Visit website →PURVIS Systems
PURVIS Fire Station Alerting System
PURVIS FSAS automates CAD-linked dispatch alerts for fire stations, remote personnel, and mobile responders.
Visit website →RapidSOS
RapidSOS Unite
RapidSOS Unite gives emergency services access to connected safety data for dispatch and field response.
Visit website →ResponderOS, Inc.
EMS SOAP
EMS SOAP helps medics complete narratives faster with AI voice dictation trained for medical terminology. The platform organizes reports into the agency’s approved format, flags missing or conflicting details, and keeps the medic in control.
Visit website →Responserack
Responserack helps volunteer fire departments manage NERIS reporting, incident records, training, apparatus checks, and member communication.
Visit website →Samsara
Samsara Fleet Telematics
Samsara Fleet Telematics helps public agencies track vehicles, diagnostics, routing, fuel, safety, compliance, and maintenance.
Visit website →Sansio
HealthEMS / MobileTouch EMS + Fire
Sansio HealthEMS and MobileTouch support EMS ePCR and fire documentation from one platform.
Visit website →Southern Software
Southern Software Public Safety Suite
Southern Software provides CAD, mapping, mobile data, RMS, analytics, and public safety operations tools.
Visit website →Station Boss
All in one fire department management software for NERIS reporting, RMS, dispatch alerts, scheduling, training, equipment, inspections, preplans, and administration, built for career, volunteer, and combination departments.
Visit website →StationSmarts
StationSmarts is a cloud-based fire station productivity and records management suite.
Visit website →Stationwise
Stationwise is a drag-and-drop staffing and scheduling platform purpose-built for fire departments, automating hiring, timekeeping, and payroll so battalion chiefs spend less time on rosters and more time leading crews.
Visit website →StreetWise
StreetWise CADlink Tablet MDT/MDC
StreetWise CADlink gives fire and EMS apparatus a tablet or laptop MDT with dispatch, mapping, AVL, and pre-plan information.
Visit website →Stryker
LIFENET System
LIFENET System manages EMS patient information, device data, care team communication, and equipment readiness.
Visit website →Traumasoft
Traumasoft EMS Software
Traumasoft combines EMS CAD, ePCR, billing, crew management, fleet, scheduling, and analytics in a cloud-native platform.
Visit website →Tyler Technologies
Tyler Fire & EMS Suite
Tyler Fire & EMS Suite connects CAD, mobile response, reporting, prevention, preparedness, ePCR, and analytics for fire and EMS agencies.
Visit website →Unified Solutions
Unified Solutions Platform
Unified Solutions provides EMS and fire software for ePCR, CAD, NERIS incident reporting, scheduling, inspections, pre-plans, fleet, inventory, and analytics.
Visit website →US Digital Designs by Honeywell
Phoenix G2 Fire Station Alerting
Phoenix G2 delivers CAD-linked fire station alerts, text-to-speech dispatching, station controllers, and audio-visual notifications.
Visit website →Veritas Technology Solutions, LLC
NarcTrack
The Only EMS Platform That Actively Detects Diversion. Narcotic tracking built for EMS — log every custody movement with Tap To Track, monitor inventory in real time, and catch diversion risk early with a built-in investigation engine.
Visit website →Versaterm
Versaterm CAD
Versaterm CAD helps public safety agencies manage call intake, dispatch, AVL, mobile field updates, and records-connected workflows.
Visit website →Vocality
Vocality RoIP GAteway
The Vocality RoIP is a Radio over IP gateway provides interoperability between disparate radio devices, dispatch solutions, Push-To-Talk over Cellular and other IP technologies.
Visit website →Zetron
MAX Fire Station Alerting
MAX Fire Station Alerting automates fire station alerts, station operations, CAD-linked notifications, and dispatch communications.
Visit website →ZOLL Data Systems
ZOLL emsCharts
ZOLL emsCharts is cloud-based ePCR software for EMS patient care documentation.
Visit website →
Something here wrong or out of date? Report inaccurate information · Add a company
Evidence and research
Government, standards and peer-reviewed sources on this problem. Every address here was checked before it was published.
Official resource
NERIS Resource Hub
Documentation, schema material and guidance for connecting external systems to NERIS.
Why it matters
The place to check a vendor's integration claim against what NERIS actually publishes.
Research
Interoperability of Real-Time Public Safety Data: Challenges and Possible Future States
Why public-safety systems still do not exchange information well, and what would have to change.
Why it matters
Useful for understanding that this is a structural problem, not a failure of your particular department.
How these sources are labeled
- Official resource
- A government or standards body. Neutral, no commercial interest.
- Research
- Academic or laboratory work.
Nothing here is paid placement. Links are chosen because they are the clearest explanation we could find, and labeled so you know who wrote them.
Learn before you buy
Learning LabWhat CAD Actually Does — and What It Doesn't
How a 911 call becomes an incident, how units are recommended and dispatched, how apparatus status and location are tracked, and why so many other department systems depend on CAD.
Read
Records Management and the Move to NERIS
What fire department records systems do, how incident data moves from CAD into reporting systems, what changed with the transition from NFIRS to NERIS, and why fire departments should understand their data even when a vendor submits it for them.
Read
Cyber Incident Response: When Systems Go Down
What the first hours look like when CAD, records or email are gone, who decides what comes back first, and how a department keeps answering calls while it happens.
Read
Reading Your Own Incident Data
Learn how to read response-time distributions, workload, unit utilisation, concurrency, incident types and other operational measures without being misled by a single average.
Read
Dashboards People Actually Use
A dashboard should help someone make a decision. Start with the question and the audience rather than filling a screen with every field available in the database.
Read
AI for the Fire Service: What It Is Good At
Artificial intelligence is useful for some tasks and unreliable for others. Learn where current tools can save time, identify patterns, summarise information and assist people — and where confident output should not be trusted.
Read
AI Governance and Policy
Establish the rules before widespread adoption. Define acceptable uses, sensitive information, human responsibility, records requirements, procurement expectations, and what must happen when AI is wrong.
Read
What departments are asking
Mutual AidHas anyone integrated ESO with First Due?
Running ESO for EMS records and looking at First Due for fire. Both vendors say it is supported. Looking for someone who has actually run it in production.
How is your NERIS migration actually going?
Vendor says we are ready. Our data says otherwise. Curious whether anyone has completed a clean migration and what they had to fix first.