Years of CAD, RMS, ePCR, staffing and response data may exist while deployment and operational decisions are still made primarily from anecdote.
Analysis aimed at a decision somebody is actually about to make.
Before you buy
A small number of questions answered well, rather than every field displayed.
Demand, response and risk seen against the geography they happen in.
How often demand exceeds what is available, which is the question staffing arguments turn on.
Consistent measures reported the same way over time, so a trend means something.
Listed alphabetically, not ranked. Everything below is reported by the company itself. Being listed is free and is not a recommendation — use the questions above when you talk to any of them.
3Di Engage
Fire prevention and CRR platform for inspections, code enforcement, violations, permits, re-inspections, GIS, and compliance analytics.
Visit website →i-STAT Alinity
Connected handheld point-of-care blood analyzer providing rapid cartridge-based diagnostic testing from a small blood sample.
Visit website →Adashi FirstResponse MDT
Adashi FirstResponse MDT gives responders mobile access to incident information for response and scene management.
Visit website →AirData Public Safety
Drone fleet and compliance management platform for public safety UAS programs.
Visit website →FireScout
AI wildfire-detection software that analyzes camera imagery to identify and alert on potential fires.
Visit website →Aloft Air Control
UAS fleet, airspace, authorization, compliance, and flight-management platform for public safety drone programs.
Visit website →RedAlert
Fire-specific records management platform combining NERIS reporting, CAD data, personnel, training, prevention, scheduling, apparatus, attendance, and mobile applications.
Visit website →ComplianceCenter
Web-based compliance hub that allows AHJs to receive and manage electronic fire and life safety inspection reports.
Visit website →CentralSquare One
CentralSquare One connects public safety systems and incident information across dispatch, field response, records, and other workflows.
Visit website →ClearGov Budget Cycle Management
Budgeting, capital planning and personnel budgeting for local government, with a published budget book at the end of it.
Visit website →Cloudpermit Inspections
Municipal inspection platform supporting recurring fire safety inspections, violations, follow-up, GIS routing, reporting, and offline field work.
Visit website →Fireline Intelligence
Fireline Intelligence uses AI to turn fire incident, RMS, NERIS, and NFIRS data into actionable insights for operational analysis, reporting, grants, and decision-making.
Visit website →Darkhorse Response and Darkhorse Risk
Darkhorse Response Turns incident and response data into insights chiefs use to make faster, more confident decisions. Darkhorse Risk Maps community fire risk using local and national data, revealing hotspots to act on with evidence.
Visit website →Deccan Software Suite
Deccan helps fire and EMS leaders analyze deployment, coverage, move-ups, run cards, and emergency response planning.
Visit website →Ambulance Commander
Ambulance Commander provides an efficient interface for data, reporting, and analytics related to all EMS revenue.
Visit website →EmberSat continuously analyzes public satellite imagery to identify likely wildfire ignitions, prioritize them, and deliver operational alerts and mapped intelligence to dispatchers across large, remote areas.
Visit website →OHPAH
OHPAH gives individual career firefighters permanent ownership of their occupational health record. It tracks fire exposure, sleep debt, and work intensity automatically, using dispatch data instead of manual logging.
Visit website →ESO Fire RMS
ESO Fire RMS helps fire departments manage incident reporting, inspections, personnel, assets, checklists, hydrants, and NERIS submission.
Visit website →ArcGIS
Enterprise GIS and location-intelligence platform for mapping, spatial analysis, field data collection, dashboards, real-time operations, and public safety decision support.
Visit website →Fire Aside helps fire agencies manage wildfire mitigation programs and community resilience work.
Visit website →Fire prevention platform combining inspections, permits, plan review, ITM reporting, investigations, preplans, hydrants, and public-facing workflows.
Visit website →Fireproof RMS
All-in-one RMS with built-in customization, reporting, and AI (including our MCP connector) giving agencies the exact RMS they need. The first NERIS-certified RMS, covering ePCR, Assets/PPE, Occupancy/Preplans, Training, Hydrants, Inspections/Permits, Investigations, and more.
Visit website →First Arriving Platform
First Arriving displays critical agency information from connected systems on dashboards, station screens, web, mobile, and tablets.
Visit website →FirstWatch turns CAD, RMS, ePCR, ProQA, and hospital data into real-time dashboards, triggers, and alerts.
Visit website →AI-assisted fire inspection platform that uses video and automated code analysis to help fire departments complete inspections and reports faster.
Visit website →GT5000 Terra
Portable FTIR gas analyzer capable of identifying thousands of gases and simultaneously quantifying multiple compounds in real time.
Visit website →GeoComm Indoor Safety
GeoComm Indoor Safety gives fire departments interactive, public-safety-grade indoor maps with searchable rooms, entrances, fire protection systems, and hazards—helping crews preplan, navigate complex buildings, coordinate response, and make faster, safer decisions.
Visit website →GovPilot Fire Prevention
Cloud-based municipal fire prevention platform with mobile inspections, permitting, records, GIS, and constituent workflows.
Visit website →DirectSense XM
Modular multi-gas sensing platform supporting toxic gases, VOC/PID, oxygen, environmental measurements, mobile-device connectivity, and cloud monitoring.
Visit website →After-action review platform to capture lessons for the next generation.
Visit website →ImageTrend Elite Fire
Fire RMS for NERIS incident reporting, inspections, training, preplans, analytics, and related operational records.
Visit website →Fire protection contractor platform for inspections, deficiencies, service, proposals, work orders, invoicing, and AHJ compliance submissions.
Visit website →InTime helps public safety agencies manage schedules, overtime, leave, events, reporting, integrations, and timekeeping.
Visit website →AwareUS
AwareUS is America’s authoritative emergency information network, powering native mobile apps such as AwareCA with free, agency-led updates for your community.
Visit website →Julota MIH-CP Platform
Cloud-based community-paramedicine platform connecting EMS, healthcare, behavioral health, and community-service data and workflows.
Visit website →WebEOC Nexus
Cloud-based EOC and incident-management platform for maintaining a common operating picture across agencies and partners.
Visit website →LIV Platform
Fire prevention platform combining third-party ITM compliance, fire department inspections, permits, premises management, deficiency tracking, and analytics.
Visit website →Mapbox Platform
Developer location platform for building customized maps, navigation, routing, search, geospatial visualization, and location-aware public safety applications.
Visit website →Mark43 CAD
Mark43 CAD helps agencies manage call intake, dispatch, unit coordination, response plans, and field work across law, fire, and EMS.
Visit website →AI Co-Pilot Routing Software
Intelligent in-vehicle routing for crews to avoid delays and safety risks while on-route to incidents.
Visit website →Protocol management, weight-based dose calculation, barcode medication cross-check, Narcotic Tracking, QA/QI, and more, all in one platform. Free protocol tier for any department. Integrates with ESO, ImageTrend, First Due, and more.
Visit website →OroraTech Wildfire Solution
OroraTech uses satellite data, thermal sensors, AI, alerts, maps, and analytics to detect and monitor wildfires.
Visit website →RapidSOS Unite
RapidSOS Unite gives emergency services access to connected safety data for dispatch and field response.
Visit website →EMS SOAP
EMS SOAP helps medics complete narratives faster with AI voice dictation trained for medical terminology. The platform organizes reports into the agency’s approved format, flags missing or conflicting details, and keeps the medic in control.
Visit website →Samsara Fleet Telematics
Samsara Fleet Telematics helps public agencies track vehicles, diagnostics, routing, fuel, safety, compliance, and maintenance.
Visit website →HealthEMS / MobileTouch EMS + Fire
Sansio HealthEMS and MobileTouch support EMS ePCR and fire documentation from one platform.
Visit website →Fire Rescue Systems
Modular fire department management and records system combining incident reporting, dispatch, personnel, inventory, training, mobile operations, and NERIS.
Visit website →SENSIT GOLD 3
Connected multi-gas detector for combustible-gas investigation, toxic-gas monitoring, oxygen measurement, gas-leak pinpointing, and emergency response.
Visit website →epoc Blood Analysis System
Handheld wireless point-of-care blood analyzer providing blood gas, electrolyte, and metabolite results in less than one minute for prehospital and transport care.
Visit website →Stationwise is a drag-and-drop staffing and scheduling platform purpose-built for fire departments, automating hiring, timekeeping, and payroll so battalion chiefs spend less time on rosters and more time leading crews.
Visit website →LIFENET System
LIFENET System manages EMS patient information, device data, care team communication, and equipment readiness.
Visit website →Griffin G510
Person-portable GC/MS system that identifies unknown gases, liquids, and solids at hazardous-material incidents.
Visit website →DustTrak DRX Aerosol Monitor 8534
Portable real-time aerosol monitor that measures particulate concentrations and size fractions for dust, smoke, fumes, mists, and other airborne particulate hazards.
Visit website →NarcTrack
The Only EMS Platform That Actively Detects Diversion. Narcotic tracking built for EMS — log every custody movement with Tap To Track, monitor inventory in real time, and catch diversion risk early with a built-in investigation engine.
Visit website →Home Safety Assessment
An online walkthrough that helps residents identify fire hazards in their home — from smoke alarms to escape planning — while giving fire departments the data to target education and outreach where it matters most.
Visit website →ZOLL emsCharts
ZOLL emsCharts is cloud-based ePCR software for EMS patient care documentation.
Visit website →Something here wrong or out of date? Report inaccurate information · Add a company
Government, standards and peer-reviewed sources on this problem. Every address here was checked before it was published.
USFA's published analysis of national fire data.
Why it matters
A worked example of turning incident reporting into something a chief can actually argue from.
Nothing here is paid placement. Links are chosen because they are the clearest explanation we could find, and labeled so you know who wrote them.
How a 911 call becomes an incident, how units are recommended and dispatched, how apparatus status and location are tracked, and why so many other department systems depend on CAD.
What fire department records systems do, how incident data moves from CAD into reporting systems, what changed with the transition from NFIRS to NERIS, and why fire departments should understand their data even when a vendor submits it for them.
What the first hours look like when CAD, records or email are gone, who decides what comes back first, and how a department keeps answering calls while it happens.
Learn how to read response-time distributions, workload, unit utilisation, concurrency, incident types and other operational measures without being misled by a single average.
A dashboard should help someone make a decision. Start with the question and the audience rather than filling a screen with every field available in the database.
Artificial intelligence is useful for some tasks and unreliable for others. Learn where current tools can save time, identify patterns, summarise information and assist people — and where confident output should not be trusted.
Establish the rules before widespread adoption. Define acceptable uses, sensitive information, human responsibility, records requirements, procurement expectations, and what must happen when AI is wrong.
Running ESO for EMS records and looking at First Due for fire. Both vendors say it is supported. Looking for someone who has actually run it in production.
Vendor says we are ready. Our data says otherwise. Curious whether anyone has completed a clean migration and what they had to fix first.
