We rarely learn what happened after hospital handoff

EMS agencies can document assessment and treatment in detail while receiving little or no information about diagnosis, intervention, disposition or patient outcome. That limits meaningful clinical quality improvement.

Technology approaches

EMS-hospital bidirectional data exchange

Information moving both ways, not only from the ambulance into the hospital.

Outcome data linkage

Matching the prehospital record to what happened afterwards, which is the only way to know whether care helped.

NEMSIS identifiers

The standard identifiers that make a match possible without guesswork.

Health information exchange

Using the regional exchange rather than negotiating with each hospital separately.

Quality dashboards

Clinical measures the medical director and the crews can both see.

Registry integration

Trauma, cardiac arrest and stroke registries as a route to outcomes you cannot get any other way.

Companies working in this area

Listed alphabetically, not ranked. Everything below is reported by the company itself. Being listed is free and is not a recommendation — use the questions above when you talk to any of them.

All companies
  • AngelTrack

    Tyler, TX

    AngelTrack is a cloud-based EMS and fire operations platform covering CAD, ePCR, fire RMS, billing, fleet, scheduling, and reporting.

    Vendor reported

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  • Digitech

    Chappaqua, NY

    Ambulance Commander

    Ambulance Commander provides an efficient interface for data, reporting, and analytics related to all EMS revenue.

    Vendor reported

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  • EPR Systems

    Fireworks

    Fireworks helps fire and EMS agencies manage incident reporting, ePCR, prevention, training, assets, reporting, and analytics.

    Vendor reported

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  • ESO

    Austin, TX

    ESO Patient Care and Documentation

    ESO Patient Care and Documentation is the EMS electronic patient care reporting part of the ESO EMS platform.

    Vendor reported

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  • First Due

    Garden City, NY

    First Due Platform

    First Due gives fire and EMS agencies one platform for records, response, prevention, staffing, assets, and field operations.

    Vendor reported

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  • Handtevy

    Handtevy Mobile

    Handtevy Mobile gives EMS clinicians protocol-based medication dosing, CPR assistance, checklists, and clinical decision support.

    Vendor reported

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  • Julota

    Colorado Springs, CO

    Julota MIH-CP Platform

    Cloud-based community-paramedicine platform connecting EMS, healthcare, behavioral health, and community-service data and workflows.

    Vendor reported

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  • MD Ally

    New York, NY

    MD Ally Public Safety

    Integrated virtual-care pathway that allows 911 and EMS systems to route appropriate low-acuity patients to telehealth and community resources.

    Vendor reported

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  • Operative IQ

    GA

    Operative IQ helps fire and EMS agencies track logistics, inventory, assets, narcotics, fleet maintenance, facilities, and credentials.

    Vendor reported

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  • ProPhoenix

    Phoenix Public Safety Software Suite

    Phoenix provides CAD, mobile, fire RMS, citizen services, and related public safety software for fire and EMS agencies.

    Vendor reported

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  • Pulsara

    Bozeman, MT

    Pulsara connects EMS, hospitals, public health, and emergency management teams through secure patient and incident communication channels.

    Vendor reported

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  • ResponderOS, Inc.

    Miami, Florida

    EMS SOAP

    EMS SOAP helps medics complete narratives faster with AI voice dictation trained for medical terminology. The platform organizes reports into the agency’s approved format, flags missing or conflicting details, and keeps the medic in control.

    Vendor reported

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  • Sansio

    Duluth, MN

    HealthEMS / MobileTouch EMS + Fire

    Sansio HealthEMS and MobileTouch support EMS ePCR and fire documentation from one platform.

    Vendor reported

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  • Stryker

    LIFENET System

    LIFENET System manages EMS patient information, device data, care team communication, and equipment readiness.

    Vendor reported

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  • Traumasoft

    Portage, MI

    Traumasoft EMS Software

    Traumasoft combines EMS CAD, ePCR, billing, crew management, fleet, scheduling, and analytics in a cloud-native platform.

    Vendor reported

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  • Unified Solutions

    Unified Solutions Platform

    Unified Solutions provides EMS and fire software for ePCR, CAD, NERIS incident reporting, scheduling, inspections, pre-plans, fleet, inventory, and analytics.

    Vendor reported

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  • Veritas Technology Solutions, LLC

    Atlanta, GA

    NarcTrack

    The Only EMS Platform That Actively Detects Diversion. Narcotic tracking built for EMS — log every custody movement with Tap To Track, monitor inventory in real time, and catch diversion risk early with a built-in investigation engine.

    Vendor reported

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  • ZOLL Data Systems

    Broomfield, CO

    ZOLL emsCharts

    ZOLL emsCharts is cloud-based ePCR software for EMS patient care documentation.

    Vendor reported

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Evidence and research

Government, standards and peer-reviewed sources on this problem. Every address here was checked before it was published.

How these sources are labeled

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Academic or laboratory work.

Nothing here is paid placement. Links are chosen because they are the clearest explanation we could find, and labeled so you know who wrote them.